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Travel Support Card

Travel Support Card logo

The travel support card is designed to make it easier to get help from staff on buses, DLR, London Overground and the Tube.

You can show the card to staff when you ask them for help or if you have a problem while you are travelling. It is for anybody who has a hidden impairment, but may be particularly helpful for people with learning difficulties. There is a blank space inside the card where you can write down information about your journey and the type of help you may need.

Please visit:

for information on how to use your travel support card.

TfL Customer Services, 4th Floor, 14 Pier Walk, London, SE10 0ES
Umbrella org:
Transport for London
Area serviced:
0843 222 1234
How to apply:
Visit website

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Service Definitions

Public transport (also public transportation, public transit, or mass transit) is a shared passenger transportation service which is available for use by the general public.