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EAC First Stop

An independent, free telephone service offering advice and information to older people, their families and carers about housing and care options for later life.

The service is provided by EAC in partnership with a number of other national and local organisations, and brings together a wealth of expertise to help older people and their carers explore the options and choices open to them. It can provide specialist help on any aspect of care, support or housing for elderly people, including financial issues as well as statutory rights and entitlements.

First Stop Advice, 3rd Floor 89 Albert Embankment, London, SE1 7TP
Umbrella org:
EAC (Elderly Accomodation Council)
Area serviced:
0800 377 7070
Opening times:
Telephone Advice Line Open: Mon-Fri 9am-5pm

Related Information

Related Factsheets

Service Definitions

Financial advice is given on specific areas of your finances. It works well with financial planning for the whole of your financial security.
Home Care services offer practical help and support to people at home with essential daily tasks they are unable to manage safely for themselves.
Advice for people with housing enquiries.For example,if they are moving property,are waiting to be allocated a local authority property or feel that they are living in sub-standard accomodation.