We’ve just started a new project which aims to support elderly East Europeans through a volunteer-led outreach project so that they can live independently and get the services they need to stay healthy and well
Our volunteer befrienders speak Polish, Russian, Romanian, Bulgarian, Czech and other Eastern European languages. They offer advice and assistance in tackling specific problems related to social benefits, healthcare, housing, welfare and debt, all in the client's native language.
We can also offer translation services and can communicate in English on behalf of the client.
In addition, we offer a befriending service. Befriending is a service delivered by a trained group of volunteers of the same nationality as the beneficiary, with a good command of English. Volunteers-befrienders can visit clients in their homes, keep them company, share their emotions and assist in dealing with problems. They can also accompany the elderly patient to church, shopping, to a doctor’s surgery or to a social meeting.
Please call us first or come to a drop-in session every Monday and Thursday at 9.30am – an appointment will be made if necessary. We are unable to see users without appointment during the week.
Room 18, 238-246 King Street, London, W6 0RF
020 8741 1288 / Free Advice Line: 0800 121 4226
The Office is open from Monday to Friday 9am to 16.30pm